Insurance Claim Assistance

Insurance Claim Assistance for Disaster Cleanup Services

Our company employs customer service representatives that are familiar with insurance companies and their claims filing processes. We will work with you hand in hand to guide you through the entire insurance claims process. Our company doesn’t just offer expert cleanup restoration services, we offer piece of mind through the entire project. Our customers always come first because we understand that damage to your home or business is devastating and will work closely with you to ensure full restoration. We offer a wide range of disaster restoration cleanup services to customers in Orange County and its surrounding areas.

Filing an insurance claim properly can be quite confusing and tedious, let our experts complete all of the insurance claim paperwork associated with your restoration cleanup services. Rest assured that our customers are in good hands as we guide you through the entire cleanup services process. Insurance claims will be completed as necessary and submitted to all insurance companies directly through us.

Water Damage Assessment

A damage assessment must first take place in the home or the business affected. An expert technician will complete an assessment to get an idea of the extent of the damage. Our technicians will then be able to make recommendations based on their findings coupled with your immediate needs. This is a great time to ask questions, as your expert technician is there to assist you with all of your needs. Our company wants all of our customers to understand the process of our restoration cleanup services and understand how we bill the insurance companies. If immediate restoration service and disaster cleanup is needed, our technicians will begin the process on the spot, as well as assist you with all necessary insurance claim process and filling out all required documentation of damaged assessed.

Our representatives will keep complete and detailed records of all restoration efforts that have been completed on the home or business. These documents can then be provided to insurance companies to speed the claims process and ensure the claims are processed accurately. Our goal is to ensure that you’re getting the best service based on your family’s needs as well as your budget. We offer cost friendly services without cutting corners on quality. Our company has gained a trusted reputation because our goal has always been to provide our customers with peace of mind knowing that our expert customer care representatives will be there to help you every step of the way in processing your insurance claim.


After a restoration cleanup consultation has been scheduled, our expert technicians come prepared to service your home safely and efficiently in case any immediate service is required. For all restoration services and disaster cleanup efforts, we take care to protect unaffected areas of your home and its contents, and a thorough final walk-through finishes the project with 100% satisfaction guaranteed. After the restoration process is complete, we run a complete check of your home’s affected systems to ensure that everything is working properly and that your home is back in its pre-disaster state. We also take the time to walk you through the details of our restoration processes, including tips on prevention and any other questions that you may have. And we will also follow up with you in the coming weeks to make sure you’re completely satisfied with your restoration and cleanup services.

Are you in Ladera Ranch, CA? Contact Ocert1 Water And Fire Damage Restoration on 949 573-4074 for prompt attention to your fire damage cleanup and restoration.

Whey Ocert1


Guaranteed Care

Guarantee Restoration Services have the staff, equipment, facilities, materials and expertise needed to handle virtually any situation — yet our customers know the names and faces of every employee and subcontractor working to restore their property.


Why Us Over Other Companies

We are the emergency services technicians, the movers, the cleaners, the planners and the builders. Our customers are happy to know that no matter what the issue is, they only need to make one call to their project manager to resolve it.


When Disaster Strikes Call Us

We’re the house doctors! When a disaster happens, it’s our job to help and make it better. We know that when a fire or flood strikes your home, you have certain expectations from the “house doctor” that will be working to make it well again.


We Bill your Insurance Directly!

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We are Available 24/7

Accidents don't wait until it's convenient for you. That why our emergency restoration services are available 24/7. We work quickly and efficiently so that you can rest easy knowing the best people are on the job.

Emergency Response
- 30 Minutes

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