Our Guarantees


We are available 24/7

Servicing your home or business is important to Ocert1 Water And Fire Damage Restoration, and we stand by our work so much that we’re one of the companies offering satisfaction guarantees with all of our removal, cleanup, and abatement jobs in Orange County.

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Our Best Price Guarantee

We’re willing to beat any of our competitor’s prices in order to get your business. We guarantee that we will beat any of water removal or mold removal company in Orange County. You must have a written quote from another company in order to get this guarantee.
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Our Best Service Guarantee

Your satisfaction is the top priority for us.

We will provide timely, courteous customer service. If ever we’re discourteous, or if customers’ inquiries are not handled in a timely manner, we encourage customers to let us know. Customer comments will help us to better serve them.

We will respect each customer’s property. Respecting the property of others is a fundamental courtesy. If our employees damage property, they will initiate a prompt, mutually agreeable resolution of the problem.

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When Disaster Strikes Call Us

We’re the house doctors! When a disaster happens, it’s our job to help and make it better. We know that when a fire or flood strikes your home, you have certain expectations from the “house doctor” that will be working to make it well again.
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Respond

With the capability to handle over 400 claims yearly we are a company that meets the needs of the people we work for. We are on call 24/7 and 365 days a year. We are locally owned but as our clients found out during the Orange County (Fire) we serviced over 20 claims in a short period of time by joining our forces in one location as a team.

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Collect your discount or deals code and add it on your quote.

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We are Available 24/7

Emergency Response
– 30 Minutes

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INSURANCES ACCEPTED BY OCERT1

We Bill your Insurance Directly!


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We are Available 24/7

Accidents don't wait until it's convenient for you. That why our emergency restoration services are available 24/7. We work quickly and efficiently so that you can rest easy knowing the best people are on the job.

Emergency Response
- 30 Minutes